Startup life

Is Back Market Legit?

May 2020

There’s this crazy question that’s been floating around the interwebs: is Back Market legit? Let’s help you find an answer to that.

Yes, Back Market is Very Legit

When Back Market was founded in 2014, the goal was to make new tech obsolete. It’s not that we don’t like new iPhone, iPad, laptops, etc… it’s just that their refurbished counterparts are cheaper, better for the environment—and if you purchase them from us—just as reliable.

When we were first starting out, we noticed a few key problems with the refurbished marketplace. First of all, most vendors had no clear quality standards, and it was hard to know the condition of what was being sold. We fixed this by creating a quality charter that defines what kind of tests refurbishers need to perform before selling you a product, in addition to mandating quality grades so that you know exactly how your refurbished product will look like before you get it in the mail.

If you look on our website, you’ll see that products have grades like “Mint” or “Good” to let you know the external shape of the device. Some products even have longer quality descriptions that let you know if the product is an “open-box” item that was barely used, or if it has any notable dings/scratches that you should be aware of before buying. Before Back Market, the word “refurbished” brought about this notion: I want a cheap [name of tech gadget here], but I don’t really know what quality I’m going to get if I buy it refurbished.

We made it our mission to make the refurbished marketplace more transparent—we don’t believe that buying refurbished products should be like a guessing game. With Back Market, you know exactly how your product is going to look before you get it in the mail. Awesome, huh?

We Care About the Environment

Back Market isn’t just about giving you a quality product, we’re also focused on being environmentally friendly. That’s why, if you look through our website, you’ll see us mentioning how much electronic waste and pollution you’re preventing by purchasing our products as opposed to new ones. We’re just trying to do our part in making the planet a more sustainable place, and selling quality refurbished products is one way to help. Over the course of our lifespan, we’ve prevented 1700 tons of e-waste and planted 100,000 trees. We’ve also saved 72 megatons of raw material from being used to make new devices.

But How Do I Really Know if Back Market is Legit?

I’m sure you’re thinking to yourself, “All of this sounds great, but how can I know for sure that Back Market is legit?” The truth is, you can’t really know unless you give us a try, but we’ve made that easier than ever. Thanks to our 30-day money-back guarantee, you can give us a try without any risk. If you don’t like a product for any reason, send it back within 30 days, no questions asked. Also, if you do fall in love with your purchase, keep in mind that all our products have a minimum 1-year warranty to give you extra peace of mind and protection.

We’re generating a lot of buzz, and we hope to make that buzz even buzzier—did I mention we have a quirky sense of humor? We hope you try out one of our products so we can officially welcome you to our extended Back Market family.


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